The process of interior design requires project management skills, as it takes many different people to complete a project & these people need to be managed. The project management process can be divided into four distinct phases:
This is where we establish the parameters of the design job that we are being hired to perform.
What type of work is required
The client’s preferences and direction
The terms of the contract
The type of previous work done by other designers
The availability of other plans and blueprints
This is also the stage at which the Letter of Agreement will be drawn up. This will be based on a review, analysis and evaluation of the client’s objectives, the services the client expects, and the requirements related to the site requirements.
This involves the preliminary design phase that follows the signing of the Letter of Agreement. The first step here is we examine the client’s plans or premises in order to determine:
The existing conditions of the site and the materials already in place that could affect delivery or accessibility to the site
The means by which we will protect the property while construction is underway
The procedure for removing any existing furniture, fixtures and equipment that will not form part of our final design.
We will then enter the concept stage of the design process and consider all of the details affecting the interior space. We interview everyone who will be using the space, meet with the architect or any other design professionals involved in the project, and conduct product research into the furnishings and fixtures that we plan to use in your design.
The concepts developed during the schematic design phase need to be approved by the client. Once this happens, we move onto the design development phase where detailed drawings and specifications based on the data collected in previous phases are created. Detailed specifications are outlined for items we plan to purchase for the design, as well as for the subcontractors.
The administration phase can be broken down into the following categories:
During this phase we will make last-minutes adjustments to the proposed design, prepare construction documentation and specifications, and decide on the contractors that we will work with over the course of the project. Specifications for items that need to be purchased are drawn up and documented to ensure that the correct items are bought.
During this phase we will:
Place all necessary orders
Meet with contractors to determine scheduling
Organise delivery installations
Prepare any additional detailed drawings
Review the clients insurance coverage
This phase involves a follow-through period, installation, and post-occupancy evaluation.
The follow-through period is the time from the moment the contract is signed to the moment the merchandise is delivered or the installation is completed. We regularly provide the client with detailed updates on the progress of the project. We check merchandise before it goes to the site. This involves visiting the warehouse where the merchandise is available and physically ensuring that it meets the requirements in terms of colour, size, and so on. We ensure that all of the different craftspeople involved in the project are aware of their own part in the project as well as of the bigger picture. The people involved in the project need to be carefully organised. This involves understanding what each of them is required to do in detail so that we can plan their work in such a way that everything harmonises. A delay in one area could have a knock-on effect with contractors who can’t complete their work until another part of the project has been completed. Each person should be able to complete their part of the project easily without risk of damaging other parts of the project. This can often be the responsibility of the designer to arrange the order of installations on the timeframe in such a way that certain contactors do not disturb each other’s work.
During this phase we will
Ensuring that the site is prepared the day before for the installation
Ensuring that someone from our firm oversees all installations
Preparing in advance for any potential problems that may arise
This is an evaluation that we perform of the design 3 to 9 months after it is complete. Snag listing is similar to a post-occupancy evaluation, although this is done before the project is complete and the builders leave site. A snag list is a list drawn up of minor issues and small details that need to be resolved by the builder before handing over to the client.